Before you book

Coat check and quote

A free fifteen-minute look at your dog's coat so the price and the plan are agreed before any groom starts.

Price Free

Takes 15 min

Bring your dog in and we will go through the coat with our hands and a comb: how dense the undercoat is, where it has started to felt, how the ears and the tail are sitting and whether the length you want is realistic before the next brush-out. You leave with a written price for the groom you actually need, not a range off a wall chart. Most first-time clients book this on a Saturday morning and the groom for the following week.

What is included

  • Hands-on check of coat, ears, pads and tail
  • Honest read on matting and what can be saved
  • Written price for the recommended groom
  • A brushing routine you can actually keep up at home

How it works

  1. Meet your dog in the courtyard, not on the table
  2. Comb through the coat and check the skin underneath
  3. Show you where the matting starts
  4. Write down the price and the time the groom will take

free, and there is no obligation to book a groom afterwards

Questions about this

Coat check and quote, answered

  • Do I need a coat check before my first groom?

    No, but most people are glad they did it. It takes fifteen minutes and it means the price you are quoted on the phone does not change when we get our hands in the coat.

  • Can you tell me over the phone what a groom will cost?

    We can give you a range by breed and size. We cannot give you a firm number until we have felt the coat, because two dogs of the same breed can be an hour apart in work.

  • What if the news is bad?

    We will tell you plainly. Sometimes the kindest answer is a short clip now and a longer coat grown back properly over the next six months.